Jeans, retail and innovation seems to be a pretty good combination. And this recently opened San Francisco shop is nice example to prove that again. The shop constructed from three shipping containers is now home to an even more intriguing inventory system. To maximize space, the Aether team incorporated a custom-built rotating rack that spans all three floors. Watch the short movie to see how it works.
Archive for the ‘ontwerpen’ Category
In an extremely mature retail environment like Japan, retail is less generic and often very niche, specialized or single subject focused. An example of this single subject focused retail is lifestyle or gender orientated stores. One of the most recent cases is from Japanese mobile carrier DoCoMo who has just opened a new communications concept called The Shelf. It is a relaxing environment for young women where technology is being presented as part of people’s everyday lives rather than a (beautiful designed) technology orientated phone store.
Located in the backstreets of Omotesando (Tokyo, Japan) The Shelf has two floors to explore and test the communication technology, books, magazines and make-up. The first floor features four areas surrounding the themes of Travel, Work, Beauty, and Fashion. All the different services and products are curetted by a popular role model who represents one of the themes. They have collaborated in creating a space that shows how the smart phone integrates into everyday’s life for young women. The second floor is the café and lounge to sit down, enjoy tea, read a magazine and check out some make up.
The Shelf is a fascinating idea That is based around understanding lifestyle and need instead of features and models.
via Shift East
The opportunity, as Dana Cho and Beau Trincia from IDEO shared in their presentation, is for brands to make it possible to connect individuals. Wether it is with people who like the same product, the maker or just friends.
Read also their paper the future of retail
Now we entered the omni channel world in retail it is impossible to ignore the digital trends. Olof Schybergson of the design firm Fjord named 5 key trends that have to be watched in 2013 and what to do. The last one is even solitarily dedicated to retail.
1. DAWN OF THE “PERSONAL ECOSYSTEM”
Connected objects start to take their place–right by your side.
2. K.I.S.S. (KEEP IT SIMPLE, STUPID)
Simplicity has a long track record of success and disruption. How good old-fashioned K.I.S.S. principles are making a comeback.
3. ACCESS WILL SUPPLANT OWNERSHIP
What does it mean to own something in the digital age? As the focus shifts from ownership to access.
4. I BELONG TO ME
How to survive if you find yourself on the personal data battlefield.
5. A PERSONAL SHOPPER FOR EVERYBODY
The coming revolution in retail
Personalization is nothing new in the digital world, but in the world of retail, users often find that comparatively few services actually meet their needs. This is likely to change in 2013, as the online and offline retail environments merge, creating a more holistic and immersive customer experience.
A statistic to strike fear into the heart of any retailer: Almost half of U.S. smartphone users have used their devices in-store, and more than half of those have gone on to abandon their in-store purchase. For smartphone users, the distinction between online and in-store shopping has all but disappeared.
The key to retail success lies in creating experiences that make customers feel better. A shopping experience that feels smarter or easier can be more valuable for many customers than simply getting the best deal. Key factors that ensure success are increasingly going to be based on recognition, recommendation, follow-through, and support. Services like Intuit GoPayment and PayPal Here (both of which Fjord helped to design) are already revolutionizing commerce for small retailers by simplifying payment, and the next natural step is to offer digital customer relationship management for these small merchants.
Shop staff will increasingly be equipped with tablets or smartphones to deliver improved individual service, and opt-in location-based services will help customers find precisely what they’re looking for, when they’re looking to buy, and will enable them to pay on the spot without queuing. Virtual shops, in other words, will also take hold in the physical world.
Suggestions for the shopping services of 2013:
• Design commerce services that make use of smartphone sensors and contextual data–camera, gyroscope, time of day, and location.
• Design innovative and simple solutions for small merchants. This is a big group of merchants, yet they are not digitally savvy at all. Inventory management, customer relationships, loyalty solutions, digital storefronts–these can be life-changing services for small retailers.
• Re-imagine the boring things and make them engaging. As PayPal and Square have shown, even something as painful as paying can be pretty cool.
read the rest here
How Bodymetrics and Razorfish are Out to Change Retail – Cat: Creativity and Technology – Creativity Online22 March 2012
The Dutch public libraries are having a hard time as a result of the cost cuts by the government. To stay alive the organization has to come up with unconventional solutions. They already introduced a retail formula approach, which resulted in a uniform house style and interior concept for all libraries in the Netherlands (Which I am proud to have contributed in). There are even experiments with un-manned self-service libraries.
Unfortunately it has to be even more cost efficient and therefor there are plans to combine power with retailers like IKEA, Starbucks, supermarket chains and gas stations. The retail branch is enthusiastic and sees it as a win-win situation for both parties. This merge is not only a win for the facilitating parties but also for their customers, like the busy mom who now can combine her groceries with lending some book for her kids. Nevertheless, for some people it will probably be more difficult to see this public icon becoming part of a store. But I think this is something that will fade by time.